After Sales Service and Support page

At Zcomax, our customers are the single most important aspect to our success. This is our business philosophy. Our highly trained Sales engineers work to ensure that every aspect of a sale is covered and to assist customers in making the most cost effective deployment decisions. To accomplish this we include assistance in planning, installation, training, trouble shooting, maintenance, upgrade and disposal of our products.

Our customer service, technical support, engineering and sales staffs are team oriented professionals with the goal of creating solutions. Whether you are a hobbyist or OEM buying 1000’s of products at a time, we pride ourselves on giving the same level of detail and support to all our valued customers.

Zcomax understands that modern communications networks have many intricate components, applications and protocols that must all work together. Should the time come when your system has an issue, you can count on Zcomax to help resolve the issue even if the problem occurs outside of our product line.

Exceeding your expectation of our products and services is our goal. Zcomax is an ISO 9002 compliant business committed to research, development and deployment in the very latest state of the art in electronic design.

Our technical support division has a 10 year database of product performance history, customer support questions, firmware revisions and general information regarding Wi-Fi setup, deployment and trouble shooting.

Zcomax's California Research Laboratory has the ability to set-up and recreate network deployment scenarios to isolate and test any compatibility issues or bugs that are reported. There is 200 years of combined experience in the fields of microelectronic manufacturing, computer networking and microwave communications.